Operational Transformation

Restructure the way your business operates so that execution becomes consistent, leadership becomes clear, and you can focus on scaling with confidence.

When companies grow fast, their internal operations often fall behind.
Decisions become reactive, teams work without coordination, and financial visibility gets blurry. This program exists to fix that.

Abstract artwork with left side showing chaotic black and white shapes, circles, and lines, transitioning into structured grid of squares on the right side.

You’re delivering. You’re hiring.
But under the surface, things are starting to feel… off.

→ People work hard, but not always on what matters most.

→ Execution is inconsistent. Teams are busy, but not aligned.

→ You can’t trust the numbers - or don’t even have them.

→ Founders are still making every decision.

→ Important things fall between cracks.

→ Growth is happening, but it’s costing too much energy.

This is normal. But if it stays this way, it gets expensive — fast.

Operational Transformation exists to fix that.

It’s a 3-month programme designed to bring structure, rhythm and clarity to how your company operates.

I work side by side with the leadership team to:

✔ Identify what’s working - and what’s getting in the way

✔ Build operational structure that supports growth

✔ Clarify decision-making and responsibilities

✔ Implement OKRs, KPIs and internal workflows

✔ Establish rituals that keep the company aligned and moving.

    • Founders or leadership teams stuck in chaos

    • Businesses with no visibility over processes, cashflow or margins

    • Teams constantly firefighting, lacking rhythm and alignment

    • Organisations that want to grow, but feel blocked from within

  • 1. Diagnosis & Roadmap
    A complete audit of operations, team dynamics and financial visibility — ending with a practical transformation plan.

    2. Structure & Implementation
    I define and implement core processes, introduce OKRs and KPIs, and reorganise how the business executes day to day.

    3. Support & Consolidation
    Weekly check-ins, founder support and tactical adjustments to ensure the new structure works and lasts.

    • Clarity on how your company runs and why it struggles

    • A structured, repeatable way of executing

    • A leadership team aligned on goals and priorities

    • Space for founders to lead, not just manage chaos

    • Format: complete program

    • Duration: 3 to 6 months

    • Location: hybrid

    • Investment: starting from €7.500 (project-based or by phase)

why it matters

Companies with structured teams and well-defined processes are 50% more resilient and profitable.

According to Harvard Business Review, companies with clear organisational structures, defined roles and documented processes were 50% more effective in responding to crises and market disruptions compared to those with improvised models.

Source: Harvard Business Review

Susana Salgado

Ready for your next stage of growth?

Let’s organise your operations to match your ambition.